Shipping Policy

Processing Times All orders are processed and shipped within 1 to 3 business days after receiving your order confirmation email. You will receive another notification when your order has shipped, which will include your tracking number.

Shipping Rates & Delivery Estimates We partner with reliable global carriers to get your order to you securely. Standard shipping generally takes 7 to 14 business days, depending on your location and local postal processing times.

Please note that during high-volume periods or holidays, slight delays may occur.

Order Tracking Once your order ships, you will receive a tracking link via email. Please allow 48 hours for the tracking portal to update with the latest scan from the carrier.

If you have any questions regarding your shipment, please reach out to us at support@vellapaws.com with your order number.